Your Information Is Secure

399db's Privacy Policy — Your Data, Your Rights

Where your personal data goes, who can see it, and how long it's kept — 399db is always transparent about all of this. Our full Privacy Policy is laid out clearly on this page.

Last Updated: 1 March 2026 GDPR Compliant
What's in This Policy
What Data Is Collected
How Your Data Is Used
Cookie & Tracking Policy
Sharing with Third Parties
Your Rights
Data Deletion Request
256-bit SSL Encryption
GDPR Compliant
No Sale of Data
No Third Parties
Encrypted Storage

How We Keep Your Information Safe

Six layers through which 399db protects your privacy

Strong Encryption

All your personal data is secured with 256-bit SSL encryption — one of the most robust data protection methods in the world, used by banks and government institutions alike.

Sale of Data Is Strictly Prohibited

399db never sells your personal information to third parties. Sharing data with advertisers, data brokers, or any commercial entity is strictly prohibited.

Minimal Data Collection

399db only collects information that is genuinely necessary for account management and security. No unnecessary data is ever requested.

Secure Server Storage

All data is stored on servers meeting international security standards. Regular security audits and penetration testing are carried out.

Limited Staff Access

Only authorized 399db personnel may access user data, and only for specific, legitimate purposes. Every access is logged and audited.

Right to Erasure

You may request to close your account and delete all associated data at any time. 399db will action this within 30 days.

Note: By accessing or using the 399db website or app, you are deemed to have read and accepted this Privacy Policy.

1

Introduction & Scope

This privacy policy applies to the 399db platform and all its services — including the website, mobile app, and any services delivered through digital channels.

399db's core commitment is to protect your personal data with the utmost care. As a platform trusted by millions across Bangladesh, we understand that your data is more than just information — it represents your identity and your trust.

This policy is built in accordance with the international GDPR (General Data Protection Regulation) guidelines. While GDPR is primarily European legislation, we adopt it as a global best practice.

2

What Data Is Collected

399db collects only the following information, which is strictly necessary to operate the platform:

Data Type Example Reason for Collection
Identity Information Name, date of birth, NID number Age Verification & KYC
Contact Information Mobile number, email address Account Verification & Support
Financial Information Mobile Banking Number Payment Processing
Device Information IP address, browser type Security & Fraud Prevention
Usage Data Login timestamps, bet history Account Management

We never store your password in plain text — only an encrypted hash is kept. No 399db employee can view your password.

3

How We Collect Your Data

399db collects information through the following methods:

  • Information Provided Directly: Information you provide during registration, KYC verification, or when contacting support.
  • Automatically Collected: Technical information collected automatically from your device and browser while using the website or app.
  • Payment Information: Data received during transactions made via bKash, Nagad, or Rocket.
  • Cookies & Tracking: Data collected via cookies to enhance your platform experience.
4

Purpose of Data Use

399db uses your data exclusively for the following purposes:

  • Creating, managing, and verifying accounts.
  • Processing deposits, distributing winnings, and handling financial transactions.
  • Prevention of fraud, forgery, and money laundering.
  • Ensuring age verification and responsible gaming.
  • Providing customer support and technical assistance.
  • Sending you relevant offers and bonuses based on your preferences (with the option to opt out).
  • Fulfilling legal obligations.
  • Improving platform security and performance.

Marketing Communications: If you'd rather not receive promotional SMS or emails, you can opt out at any time from your account settings.

5

Data Sharing Policy

399db does not sell your data. However, it may be shared with third parties in the following limited circumstances:

  • Payment Processors: Minimum information necessary to process bKash, Nagad, or Rocket transactions.
  • Law Enforcement Agencies: Based on a legal order from a court or regulatory authority.
  • Technology Partners: Contracted service providers who operate the platform — all bound by strict confidentiality agreements.
  • Licensing Authority: As required for audits by the licensing regulatory authority.

Our Commitment: 399db never sells or shares your data with advertisers, data brokers, or third-party marketers.

7

Data Retention Period

399db does not retain your data longer than necessary:

  • Active Account: Data is retained for as long as the account remains active.
  • Closed Accounts: Up to 5 years after account closure, as required by law.
  • Financial Transaction Records: Up to 7 years (in accordance with international financial regulations).
  • Technical Logs: Automatically deleted after 90 days.
  • Marketing Information: Deleted immediately upon opt-out.
8

Your Rights

Your rights regarding your data on 399db:

Right to Access

You can request to know what information 399db holds about you.

Right to Rectification

You can request that any incorrect or outdated information be corrected.

Right to Erasure

You can request to close your account and have all your data permanently deleted.

Right to Restrict Processing

You can request that the use of your data be restricted to specific purposes.

Right to Data Portability

You can request a copy of your personal data to download.

Right to Object

You can object to your data being used for marketing or any other purpose.

To exercise any of the rights listed above privacy@399db.biz. 399db will respond within 30 days.

9

Security Measures

399db follows industry-leading security standards to protect your information:

  • 256-bit TLS/SSL Encryption: All data exchanged between your browser and our servers is encrypted.
  • Two-Factor Authentication (2FA): The option to add an extra layer of security to your account.
  • Regular Security Audits: Regular penetration testing conducted by independent third-party cybersecurity specialists.
  • Real-Time Threat Monitoring: An automated system operates 24/7 to detect suspicious activity.
  • Data Backups: Regular encrypted backups ensure your data is never lost.

In the event of a data breach, 399db will notify all affected users within 72 hours.

10

Contact & Complaints

For any privacy-related questions, concerns, or to exercise your rights, please reach out to the 399db data protection team:

Email
privacy@399db.biz
Live Chat
Available 24/7
Response Time
Up to 30 days

How 399db Thinks About Your Data

Using online platforms in Bangladesh often comes with a nagging concern — "Where is my data going?" It's a fair question. Many platforms in the country illegally sell user data or misuse it for other purposes. 399db takes a firm and transparent stance against this.

A user from Mymensingh once asked, "If I register with my bKash number, will it be shared with anyone?" The answer is clear — no, never. At 399db, your mobile number is used solely for sending OTPs and processing payments.

399db's data security team consists of cybersecurity experts who work every day to ensure the platform has no vulnerabilities. Every three months, independent third-party specialists conduct a full system review — known as penetration testing. Any gaps found are patched promptly.

A regular member from Sylhet shared: "Since opening my account on 399db, I've never received an irrelevant message — only bet updates and bonus notifications." That's exactly what 399db aims for: relevant communication only, never spam.

399db follows international GDPR standards for data protection. This means you have the right to view, correct, or even permanently delete your data at any time. Simply send an email and 399db will fulfill the request within 30 days.

If 399db makes any significant changes to this Privacy Policy in the future, you will be notified in advance via SMS or email. If you do not wish to continue using the platform after such changes, you are entirely free to close your account.

Frequently Asked Questions

399db offers several types of slot games, each delivering a distinct experience. You'll find three main categories:

Classic Slots: A classic three-reel game with simple rules and no complications. If you're new to slots, this is the perfect place to start.

Video Slots: Five or more reels, multiple paylines, and impressive graphics. These games feature bonus rounds, free spins, and special mechanics — and they're the most popular of the lot.

Progressive Jackpot Slots: The jackpot grows with every bet placed, offering the chance for a single massive win — though the odds are lower. You'll find these in the 399db jackpot section.

Absolutely. 399db's responsible gaming tools are easy to use and can be found directly in your account settings.

Deposit Limit: Set your own daily, weekly, or monthly deposit limits. Once a limit is set, it cannot be exceeded — it takes effect immediately.

Cooling-Off: You can take a break of anywhere from 24 hours to 30 days, during which logging in or placing bets will not be possible.

Self-Exclusion: You can close your account completely for 6 months or more. These features Responsible Gaming Full details are available on the page.

Have you read through our Privacy Policy?

Now that you know your data is safe, join 399db with confidence and claim a welcome bonus of up to ৳2,000.

For players aged 18 and above only. Play Responsibly.

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